Privacy Policy

Last updated: June 11, 2025

LLC "Tez Kyzmat Group" (hereinafter — the Company, We, Us) respects users' privacy and is committed to protecting your personal data. This Privacy Policy describes what data we collect, how we use and protect it within our website and mobile application.

1. General Provisions

This Privacy Policy is developed in accordance with the legislation of the Kyrgyz Republic, including the Law of the Kyrgyz Republic "On Personal Data" and other regulatory acts governing the protection of personal data.

2. What Data We Collect

We may collect the following categories of personal data:
  • Last name and first name
  • Date of birth
  • Phone number
  • Email address
  • Information about requests
  • IP address, device type, geolocation (with your consent)
  • Payment data (not stored by us, transmitted in encrypted form to the payment provider)

3. Purposes of Data Collection and Use

We use personal data for:
  • Processing your requests and providing services
  • Communicating with you (notifications, feedback)
  • Fulfillment of contractual obligations
  • Improving service quality and user experience
  • Analytics and statistics using Yandex Metrica and other tools (anonymously)

4. Legal Grounds for Data Processing

Processing of your personal data is carried out based on:
  • Your consent
  • The necessity to perform a contract
  • Requirements of the legislation of the Kyrgyz Republic

5. Data Transfer to Third Parties

Personal data may be transferred to:
  • Payment providers for payment processing (in encrypted form)
  • Government authorities on legal grounds
  • Partners and contractors providing technical support and maintenance

6. Data Security

We take necessary technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure.

7. Data Retention Periods

Personal data is stored for the period necessary to achieve the purposes of processing or until you withdraw your consent, unless otherwise provided by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:
  • Saving user settings
  • Collecting analytics and visit statistics via Yandex Metrica and other analytics services
Data is processed anonymously. You can disable cookies in your browser settings, but this may limit the functionality of the service.

9. User Rights

You have the right to:
  • Request information about your personal data
  • Request correction or deletion of data
  • Withdraw consent to processing at any time
  • Complain to authorized data protection authorities

10. Contacts

11. Changes to the Policy

We may update this Privacy Policy from time to time. Changes are published on the website and in the application. We recommend regularly checking the current version.