LLC "Tez Kyzmat Group" (hereinafter — the Company, We, Us) respects users' privacy and is committed to protecting your personal data. This Privacy Policy describes what data we collect, how we use and protect it within our website and mobile application.
1. General Provisions
This Privacy Policy is developed in accordance with the legislation of the Kyrgyz Republic, including the Law of the Kyrgyz Republic "On Personal Data" and other regulatory acts governing the protection of personal data.
2. What Data We Collect
We may collect the following categories of personal data:
Last name and first name
Date of birth
Phone number
Email address
Information about requests
IP address, device type, geolocation (with your consent)
Payment data (not stored by us, transmitted in encrypted form to the payment provider)
3. Purposes of Data Collection and Use
We use personal data for:
Processing your requests and providing services
Communicating with you (notifications, feedback)
Fulfillment of contractual obligations
Improving service quality and user experience
Analytics and statistics using Yandex Metrica and other tools (anonymously)
4. Legal Grounds for Data Processing
Processing of your personal data is carried out based on:
Your consent
The necessity to perform a contract
Requirements of the legislation of the Kyrgyz Republic
5. Data Transfer to Third Parties
Personal data may be transferred to:
Payment providers for payment processing (in encrypted form)
Government authorities on legal grounds
Partners and contractors providing technical support and maintenance
6. Data Security
We take necessary technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure.
7. Data Retention Periods
Personal data is stored for the period necessary to achieve the purposes of processing or until you withdraw your consent, unless otherwise provided by law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Saving user settings
Collecting analytics and visit statistics via Yandex Metrica and other analytics services
Data is processed anonymously. You can disable cookies in your browser settings, but this may limit the functionality of the service.
9. User Rights
You have the right to:
Request information about your personal data
Request correction or deletion of data
Withdraw consent to processing at any time
Complain to authorized data protection authorities
We may update this Privacy Policy from time to time. Changes are published on the website and in the application. We recommend regularly checking the current version.